The remaining balance is payable upon arrival of the item into our warehouse, or in installments leading up to arrival (This can be arranged by contacting our customer service).We will ship the product(s) to you once we have them in stock. The actual delivery date is subject to the manufacturer release date. Estimated Time of Arrival (ETA) shown is provided by the Manufacturer and for reference only.

RETURNĪll returns/exchange enquiries must be received by Sugo Toys within 14 days of you receiving your goods at your nominated delivery address.įor details please check our Return Policy. If you're not home at the time of delivery, the delivery man may leave a card with pickup details from your local post office/collection point. This ensures that you can track your order's delivery from the moment it leaves our warehouse. We ship our orders using one of the following postal services:īoth services include tracking information. When sending out each order, we ensure that they are packed and wrapped carefully to prevent damages to its contents. Delivery times will vary especially during peak / festive seasons. *These are only guidelines based on our experience with delivery times. Melbourne & Brisbane & Canberra 2 - 3 working days The typical delivery time-frames within Australia are*: Orders are shipped directly from our Sydney warehouse.

Once your order payment is confirmed, we aim to dispatch your in-stock item within 2 business days. Please do not hesitate to contact us if you have any questions or concerns regarding shipping. However, we will always strive to provide our customers with the most cost-effective shipping options available for their heavy items. These items require alternative shipping methods, which come with additional costs that we are unable to absorb. Unfortunately, we are unable to offer free shipping for heavy items that cannot be shipped with AusPost. We will contact the receiver if a surcharge is required upon dispatch. The specific surcharge will depend on the packaging size determined by the manufacturer after the product is released. However, for items that exceed 22kg or 0.25 cubic meters and are being shipped to remote areas (our warehouse is located in NSW), there may be a surcharge applied. We offer free shipping for the majority of items on our website. ** Oversized shipping surcharge may apply for heavy statues over 22kg and box sizes over 0.25 cubic meters. * We require additional postage if the customer requests for a separate shipment of items under A$200. Please note, that refunds are not issued in these cases. In rare instances where same-day delivery is not possible, items will be delivered the next business day. This method does not accept AusPost PO box/shop addresses. Same Day/Next Business Day Delivery is available in select Metro Sydney, Wollongong, Central Coast, and Canberra areas.Other shipping couriers are available upon request. Oversized Items will be shipped via Toll IPEC by default.Express Post shipping is available at checkout.PO/Parcel Locker addresses are allowed.

All standard-size orders are sent via AusPost with tracking.Fabricated from plastic, metal, and cloth material.An exquisite addition to your collection not to be missed! Product Features Derived from the heart of ancient legends, this piece comes with endless customization possibilities with its varied set of accessories. Step into the mythical world of the Chinese classic Journey to the West with this highly detailed and fully articulated 1/6 scale Sun Wukong (Dark Version of the Great Saint) figure by HaoYu Toys. Collecting and Using Your Personal Data.

Tooth fairy from hellboy